Reading and Tagging Mail on an Event's Communications Tab

The Communications tab inside an event is where the team reads the email filed to that event. Everyone who can see the tab reads the same history, so the answer to "what did the venue say?" no longer depends on whose inbox it went to. People with the event's Communications Read permission can view mail, and Contribute lets them tag messages and keep attachments.

Read and Search

Messages are listed newest first, grouped by date, and messages in the same conversation are grouped into a thread you can expand. Use Search communications to filter by subject, sender name, sender address, or the preview text. Selecting a message opens it on the right and marks it read.

Copy the Event Address

Select Copy event address at the top of the tab, then paste it into the Cc line of any thread you want captured. Anything sent to that address lands on this event without matching.

Tag a Message

Tags connect a message to the collaborators and areas it concerns, so it is easy to see later who was involved. Open a message and use Tag collaborators and Tag areas. Picking someone adds the tag and picking them again removes it. A message that BackOps matched through a contact already carries that person's collaborator tag. The This event tag marks where the message was filed and cannot be removed.

Preview an Attachment

Select Preview beside an attachment to view it in the browser before deciding whether to keep it. Previews are available for a short time after you open them, and inline images that are part of the message body cannot be previewed on their own.

Keep an Attachment to the Event's Files